Introduction

Success Reads values privacy and takes steps to limit data collection to what is necessary to provide clear summaries and related services. This policy applies to information collected through our website and related services. If you contact us, request samples, or use our contact form, the information you provide will be used to respond and to improve service quality. Our contact details are listed in the footer for verification.

Information we collect

When you use the site or contact us we collect only the information necessary to respond or perform a requested service. Typical categories include name, email address, phone number when provided, and the text of messages you send through the contact form. We also collect non-identifying technical data such as browser type, operating system, and anonymized usage data to maintain and improve site performance. If you request a paid service we may collect billing information through secure, third-party payment processors. We do not sell personal data to third parties.

Cookies and local storage

We use small, non-invasive cookies and local storage to provide basic functionality such as remembering your cookie preference and improving site performance. Optional cookies that help with analytics are not set until you accept them. The cookie consent banner appears at the bottom-right of the site and offers clear Accept and Decline choices. If you decline, only essential cookies required for site operation will be set. You can change your preference by clearing site data in your browser or by updating local settings if available. Details of cookie types used: essential cookies for session behavior and preference cookies for remembering form state and consent. We store minimal contact form submissions in local storage as a convenience copy when you submit a form, but we recommend contacting us if you prefer we not retain this local copy.

How we use information

We use collected information to respond to inquiries, provide services, send requested samples, and improve the website. Aggregated and anonymized data may be analyzed to improve content, performance, and accessibility. When you request services, we may use contact information to prepare proposals, coordinate deliveries, or manage billing. We only access the minimum personal data needed to complete these tasks. Where third-party vendors are used for hosting or email delivery, we require vendors to maintain appropriate safeguards and to use the information only for the services they provide on our behalf.

Third-party services

Some site features rely on third-party services such as hosting and analytics. These providers may collect limited information as described in their privacy policies. We carefully select reputable providers and limit data shared to what is necessary for the service. External links in content or images are not used to transfer personal data. Where external analytics are used, they are implemented in a privacy-conscious way and respect opt-out choices when available.

Data retention and security

We retain contact form submissions and related service records for as long as needed to satisfy the purpose for which they were collected, typically for up to three years unless a longer period is required for legal or business reasons. We maintain administrative, technical, and physical safeguards to protect data. While we strive to keep data secure, no system is completely risk free. If a data incident occurs we will follow applicable data-breach laws and notify affected parties when required.

Your rights and choices

You have rights regarding your personal information. These include access, correction, and deletion when applicable under local law. To exercise these rights, contact us using the address or email provided in the footer. If you request deletion, we will remove the information from active systems and, where feasible, delete backups within a reasonable period. You may also opt out of non-essential cookies at any time by using your browser settings or clearing site data. If you are an EU resident and wish to make a privacy-related request, please include a clear description of the information and the action you request. We will respond within applicable legal timeframes.

Children

The site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If a parent or guardian believes we have collected data about a child, please contact us and we will work to remove it promptly.

Contact us

If you have questions about this policy or want to exercise a data right, contact our privacy team at:

• Address: 1201 Third Avenue, Suite 300, Seattle, WA 98101, USA
• Phone: +1 (206) 624-1234
• Email: [email protected]

We aim to respond to privacy inquiries within three business days. For complex requests, we may provide a status update while we investigate.

Changes to this policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The effective date at the top indicates when the policy was last updated. Material changes will be posted on this page with a clear date and, where appropriate, notified to users who have provided contact details.