Contact and support
We welcome questions about summaries, guided plans, and implementation templates. If you are requesting sample summaries or a quote, please include a brief note about your goals and whether you are an individual learner or part of a group. For accessibility or content-correction requests, indicate the item and the suggested change so we can investigate and respond accurately. Our team aims to reply within three business days for standard inquiries; for requests related to research validation or organizational partnerships, replies may take up to seven business days to ensure careful review. By submitting your message you agree to our Privacy Policy, which explains how we handle personal information and how long we retain contact records. If you prefer to call, the contact options below list our main office and hours.
Direct contact
Office visits are by appointment only. Please indicate your purpose when requesting a meeting. We maintain an inclusive workspace and will accommodate accessibility needs with advance notice.
Contact form
Use the form to request samples, quotes, or to ask a question about using our summaries. Required fields are marked. We collect only the information needed to respond and retain it for service and quality purposes as described in our Privacy Policy. If you prefer not to provide a phone number, indicate a preferred email and expected response time frame.
Privacy and response
We treat contact submissions as private and retain them to the extent necessary to respond and to improve service quality. We do not sell contact lists. You can request deletion via the email address in the footer or using the form above. By default we respond to most inquiries within three business days. For partnership or research requests that require review, a longer response time may be necessary. If you have any questions about how we handle personal data, please review our Privacy Policy or include a note in your message asking for details about retention and deletion.